Internal Knowledge Base

HubSpot Guides

Guides and resources to help you get up to speed with tools, processes, and company workflows.

HubSpot Guide
Verifying Logged Emails in HubSpot

This procedure explains how to use the AM Activity Monitoring report to verify email logging accuracy, ensure correct…

July 4, 2026
Expo CentricAccount ManagersProject Coordinators
HubSpot Guide
Expo Centric Lite Setup Proposal

This document outlines setup options for Expo Centric Lite, focusing on HubSpot Business Units and the additional features…

July 4, 2026
Expo Centric
HubSpot Guide
How to Create Custom Dashboards in HubSpot

This procedure outlines how to create dashboards from scratch or using templates, configure access permissions, and manage existing…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
Manage HubSpot Forms

This procedure explains how to create different types of HubSpot forms, configure post-submission actions, and manage form submissions…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
How to Use Filters in HubSpot

This procedure outlines how to use HubSpot's filtering tools to segment CRM records, apply conditions, and save filtered…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
How to Use Lifecycle Stages in HubSpot

This procedure explains each lifecycle stage used in HubSpot, what they mean, when they apply, and how automations…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
How to Create and Export a List from HubSpot

This procedure describes how to create lists using filters, choose between active and static list types, and export…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
Create a Task in HubSpot

This procedure outlines how to create tasks from the main navigation or directly from a contact, company, or…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
Deal Creation Process

This procedure explains how to create deals from the Deals home page or directly from a contact record.…

July 4, 2026
Expo CentricAccount ManagementSales and Research Team
HubSpot Guide
Email Logging Process in HubSpot

This procedure outlines how to connect personal email accounts to HubSpot, disable inbox automation, and log emails manually…

July 4, 2026
Expo CentricAccount Managers
HubSpot Guide
Create a Contact in HubSpot

This procedure explains how to manually create contacts, import contacts in bulk, and ensure proper association with companies.…

July 4, 2026
Expo CentricAccount ManagersSales and Research Team
HubSpot Guide
AI Implementation for Sales and Research

This document proposes a full AI-driven workflow to streamline lead sourcing, enrichment, outreach, and CRM updates. It integrates…

July 4, 2026
Expo CentricSales and Research Team