Creating New Products in Cin7
How to add a new product to the Cin7 inventory system. This is required before a purchase order can be raised against the product.
Steps to Follow
Go to Inventory → Products.
Click the + button to add a new product.
Enter the SKU (copy from the Excel product sheet or invoice).
Enter the product name.
Set Category (e.g., Spare Parts, Vista Range, Counters — check the correct one with your manager).
Set Costing Method to FIFO Batch (used for most items that have batch tracking).
Set the Inventory Account, Revenue Account (Sales), and Cost of Goods Sold account as appropriate. If unsure, confirm with the accountant.
In the Barcode field, paste the SKU value (same as the SKU field).
Leave Prices and Stock fields — prices carry over from WooCommerce orders; stock is updated via purchase orders.
Go to the Suppliers tab → add the supplier (e.g., Expo Max) → enter the Supplier SKU → Save.
Click Save to finish creating the product.
Use Cases
New stock has arrived or is being ordered for the first time and does not yet exist in Cin7.
A purchase order needs to be raised but the product is not in the system yet.
Setting up products from a new supplier invoice.
Notes
Products must exist in Cin7 before a purchase order can be raised against them.
The barcode field should always be set to the SKU value — this is the standard process.
Tax rule (GST, GST Free, etc.) is set at the purchase order level, not the product level — check the invoice.
Categories in Cin7 have not been fully standardised yet. Spare parts may have duplicates — use the correct one and flag duplicates to be cleaned up.
Images can be added later — they are not required at creation time.
Prices do not need to be set here — they carry over from WooCommerce when an order comes in, and are set on the purchase order when ordering.
Adding the supplier and supplier SKU here means future purchase orders will auto-populate the price.